Returns & Exchanges
At Accents@Home, we want you to love your new furniture and decor; if you are not completely satisfied, you may initiate a return or exchange within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or visit one of our showroom locations with your original order number and proof of purchase.
- 2.Prepare for Inspection
Ensure all items are in their original packaging and unused condition, as damaged or assembled furniture may not be eligible for a full refund.
- 3.Arrange Transportation
Drop off smaller items at our warehouse or schedule a professional pickup for larger furniture pieces, noting that return shipping fees may apply.
- 4.Receive Your Refund
Once our team inspects the returned merchandise, your refund will be processed back to your original payment method within 5 to 7 business days.
