Returns & Exchanges

At Accents@Home, we want you to love your new furniture and decor; if you are not completely satisfied, you may initiate a return or exchange within 14 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer service team via email or visit one of our showroom locations with your original order number and proof of purchase.

  • 2.
    Prepare for Inspection

    Ensure all items are in their original packaging and unused condition, as damaged or assembled furniture may not be eligible for a full refund.

  • 3.
    Arrange Transportation

    Drop off smaller items at our warehouse or schedule a professional pickup for larger furniture pieces, noting that return shipping fees may apply.

  • 4.
    Receive Your Refund

    Once our team inspects the returned merchandise, your refund will be processed back to your original payment method within 5 to 7 business days.